Smart Valeting UK Ltd Returns
We are happy to accept any stock items for exchange or refund within 14 days from the date of delivery that you received the goods, provided the item is returned unused and in it's original packaging. If you would like to return something back to us, you must organise the return the item at your expense.
You must organise the return of the unwanted items at your expense and risk. Please use a recorded delivery service where a signature must be obtained to avoid delay and loss of your parcel. Returns cannot be accepted without prior authorisation and a returns authorisation. The returns authorisation is valid for up to 14 days only. Goods sent back without prior returns authorisation will be returned back to you and the cost of delivery charged to your account.
A full refund of the cost of the goods is wholly conditional upon the conditions being met below and the refund authorised only after a full inspection of the goods by us.
The goods must be returned 'AS SOLD' in the original packaging with all components and accessories. The goods must be complete, unused, and in 'AS NEW' condition (eg if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received. Any 'FREE GIFTS' with the products must also be returned. Once completion of a return has occurred and the conditions have been met, However please be aware that this can be up to 14 days. Once any monies are credited, they are normally available for viewing on your statement after 10 working days.